This Cookie Policy explains how 9Crave uses cookies and similar technologies on our website.

By using our website, you may be asked to accept, reject, or manage certain cookies depending on your location and the type of cookies used.

This Cookie Policy should be read together with our Privacy Policy.

1. What Are Cookies?

Cookies are small text files placed on your browser, computer, phone, or other device when you visit a website.

Cookies can help a website remember your actions and preferences, such as items in your cart, login status, language settings, or browsing activity.

We may also use similar technologies, such as pixels, tags, scripts, local storage, web beacons, and tracking tools.

In this Cookie Policy, we use the word “cookies” to refer to cookies and similar technologies.

2. Why We Use Cookies

9Crave may use cookies to:

• Keep the website working properly;
• Enable shopping cart and checkout functions;
• Remember customer preferences;
• Improve website speed and performance;
• Understand how visitors use our website;
• Protect the website from fraud, spam, abuse, and security risks;
• Measure the performance of marketing campaigns;
• Support advertising, retargeting, and conversion tracking where enabled.

Because 9Crave sells adult products, we try to use cookies and tracking tools carefully and avoid collecting unnecessary sensitive information.

3. Types of Cookies We May Use

Strictly Necessary Cookies

These cookies are required for the website to work properly.

They may be used for:

• Shopping cart functions;
• Checkout functions;
• Account login;
• Website security;
• Fraud prevention;
• Remembering cookie consent choices;
• Basic website operation.

Without these cookies, some parts of the website may not work correctly.

Strictly necessary cookies usually cannot be disabled through our cookie banner, but you may still block them through your browser settings. Blocking them may affect website functionality.

Performance and Analytics Cookies

These cookies help us understand how visitors use our website.

They may tell us:

• Which pages are visited;
• How visitors move through the website;
• Whether pages load correctly;
• Which products or pages receive more attention;
• Whether errors or performance issues occur.

We may use analytics tools such as Google Analytics or similar services in the future.

Analytics cookies help us improve the website, product pages, and customer experience.

Functional Cookies

Functional cookies help the website remember choices you make.

They may be used to remember:

• Region or language preferences;
• Recently viewed products;
• Display preferences;
• Certain form or site settings.

These cookies are not always strictly necessary, but they can make the website easier to use.

Advertising and Marketing Cookies

Advertising and marketing cookies may be used to measure ads, improve ad performance, and show more relevant advertisements.

If enabled, these technologies may include tools such as:

• Meta Pixel;
• Facebook advertising tools;
• Google Ads conversion tracking;
• TikTok Pixel;
• Retargeting or remarketing tools;
• Affiliate or campaign tracking tools.

These cookies may help us understand whether an advertisement led to a website visit, product view, add-to-cart action, checkout, or purchase.

They may also help advertising platforms show ads to people who may be interested in 9Crave products.

Advertising cookies are not required for the website to function and may require your consent depending on your location.

4. Meta Pixel and Facebook Advertising

9Crave may use Meta Pixel or other Meta advertising tools in the future to measure and improve Facebook and Instagram advertising campaigns.

These tools may collect or receive information about your interaction with our website, such as page views, product views, add-to-cart events, checkout activity, or purchases.

Meta may process this information according to its own privacy and advertising policies.

Because our website involves adult products, we aim to use advertising and tracking tools carefully and in accordance with applicable platform rules and privacy requirements.

Where required by law, Meta Pixel or similar advertising cookies should only be activated after you give consent through our cookie banner or consent tool.

5. Third-Party Cookies

Some cookies may be placed by third-party services we use.

These may include:

• Payment providers;
• Analytics providers;
• Advertising platforms;
• Security services;
• Embedded content providers;
• Social media platforms;
• Website performance tools.

Third-party providers may process information according to their own privacy policies, cookie policies, and terms.

9Crave does not control all cookies placed by third-party services.

6. Managing Cookie Preferences

Where required, our website may display a cookie banner or cookie settings tool.

Depending on the tool used, you may be able to:

• Accept all cookies;
• Reject non-essential cookies;
• Choose cookie categories;
• Change your cookie preferences later;
• Withdraw consent for non-essential cookies.

You can also control cookies through your browser settings. Most browsers allow you to block, delete, or manage cookies.

Please note that disabling certain cookies may affect shopping cart, checkout, login, payment, or website functionality.

7. Cookie Consent

For visitors in locations where cookie consent is required, we will try to request consent before using non-essential analytics, advertising, or marketing cookies.

Strictly necessary cookies may still be used because they are required for the website to provide basic functions requested by the user.

If you reject non-essential cookies, you should still be able to browse and use the basic functions of the website, although some features, personalization, analytics, or advertising functions may be limited.

8. How Long Cookies Last

Cookies may remain on your device for different periods.

Session Cookies

Session cookies are temporary and are deleted when you close your browser.

They are often used for basic website functions, such as keeping a shopping cart active during a visit.

Persistent Cookies

Persistent cookies remain on your device for a set period or until you delete them.

They may be used to remember preferences, consent choices, analytics information, or advertising-related activity.

The exact duration depends on the cookie type and the service provider.

9. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our website, cookie banner, analytics tools, advertising platforms, legal requirements, or business practices.

The updated version will be posted on this page with a new “Last updated” date.

If we make major changes to how we use cookies, we may provide additional notice where required.

10. Contact Us

If you have questions about this Cookie Policy or how 9Crave uses cookies and similar technologies, please contact us through:

Email: support@9crave.com
WhatsApp: Chat with us on WhatsApp

We usually respond within 24 hours.